privacy policy
1. Who we are
aeonbranding is a boutique creative studio based in Sherburn-in-Elmet, North Yorkshire, United Kingdom.
We are registered with the Information Commissioner’s Office (ICO) in England as a data controller and process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
If you have any questions about this policy or how we use your data, you can contact us at: hello@aeonbranding.com
2. Personal data we collect
We may collect and process the following types of personal data:
Information you provide directly
Name
Email address
Phone number
Business name and details
Any information you submit via contact forms, enquiries, newsletters, audits, or scheduling tools
Information collected automatically
IP address
Browser type and device information
Pages visited and site usage data
This data is collected using cookies and analytics tools. More detail can be found in our Cookie Policy.
Information from third parties
Public profile information if you interact with us via social platforms such as LinkedIn, Instagram, or Facebook
3. How we use your personal data
We use your data to:
Respond to enquiries and requests
Deliver our services and manage client relationships
Send newsletters, updates, or resources (only if you opt in)
Analyse website performance and improve user experience
Manage scheduling, communication, and follow-ups
Meet legal and regulatory obligations
We do not sell your data and never use it in ways you would not reasonably expect.
4. Lawful basis for processing
Under UK GDPR, we process personal data using one or more of the following lawful bases:
Consent, where you have actively opted in
Contractual necessity, where data is required to deliver agreed services
Legal obligation, where we must comply with the law
Legitimate interests, such as improving our services or communicating with business contacts in a reasonable and expected way
5. Tools and third-party services we use
e use trusted third-party tools to operate our website and services. These may process limited personal data on our behalf, always under appropriate safeguards.
These include:
Analytics: Google Analytics, Google Search Console, Meta (Facebook) Pixel
CRM & marketing: HubSpot, Mailchimp
Hosting: Hostinger
Scheduling: HubSpot, Google Calendar
Embedded content: Instagram, YouTube, Pinterest, Facebook
Testimonials: Senja.io
Each provider has its own privacy policy and complies with applicable data protection standards.
6. Cookies
We use cookies to ensure the website functions properly and to understand how visitors use our site.
For full details, including how to manage or disable cookies, please see our Cookie Policy.
7. Data storage and international transfers
Your data is stored securely using reputable hosting and software providers.
In some cases, data may be processed outside the UK or EEA. Where this happens, we ensure appropriate safeguards are in place to meet UK GDPR requirements.
8. How long we keep your data
We only retain personal data for as long as necessary to:
Fulfil the purpose it was collected for
Meet legal, accounting, or regulatory requirements
You can request deletion of your data at any time, subject to legal obligations.
9. Your rights under UK GDPR
You have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time (for marketing communications)
To exercise these rights, contact us at hello@aeonbranding.com.
You also have the right to lodge a complaint with the UK supervisory authority:
Information Commissioner’s Office (ICO)
Website: https://ico.org.uk
Telephone: 0303 123 1113
10. Security measures
We take appropriate technical and organisational measures to protect your data, including:
Secure hosting
SSL/HTTPS encryption
Restricted access to systems and tools
In the unlikely event of a data breach, we will take immediate steps to mitigate impact and comply with legal notification requirements.
11. Third-party links and embedded content
Our website may include links to third-party websites or embedded content. We do not control these sites and are not responsible for their privacy practices. We recommend reviewing their privacy policies before interacting with them.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date.
13. Contact us
If you have questions about this Privacy Policy or how your data is handled, please contact:
hello@aeonbranding.com
This Policy was updated last on
13 January 2026